Will twitter’s new venture massage brands egos and bring in customers?
- July 05, 2010
- Blog
The next piece in Twitter’s commercial puzzle has been found and launched. As of two weeks ago, new account Earlybird hit the twittersphere as a private account all set to translate offers, discounts and inviting deals from outside brands right into the heart of the consumers microblogging existence.
Retailers have had a phenomenally impressive run at twitter, with such examples of Dell and Coco-Cola, where the former made a total of $6.5million over two years through published links on twitter.
A flurry of incentivizing deals and discounts located in one comprehensive twitter stream should be a no brainer for most companies. Sector specific streams, like EarlyBirdMusic or EarlyBirdBooks are also due to evolve from this new revenue generator.
But will this be a hit with twitter users? I can’t imagine why not. Being able to follow specific brands of interest, with a myriad of offers and incentives, should stimulate hordes of people right to their websites. And the more twitter’s membership grows the more of a governing and crucial platform it will be for brands.
This will only swell when more people start to use the web on their mobile phones, which is already a ‘been and done that’ kind of model, but a lot of people haven’t quite ‘been there and done that’ yet. Give them time. If people tweet as they go about their shopping antics, and offers are popping up for the store they’re in, the online to offline bridge will start to close and the consumer will have a much more engaged relationship with the brand. Simple.
EarlyBird is another progressive advertising model introduced by twitter, but it contradicts the purpose of social media, yet indicates a real sense of customer centricity, which in essence is indicative of social media. Advertising is obviously something that cannot be excluded from the likes of twitter or any other social platform for that matter, but it’s how it’s executed that’s important.
If it is truly serving the users first and foremost and making their purchasing experience more convenient then that’s what really matters, and not what sum the company is making from it. Although that’s quite nice too, and certainly a potential outcome that they probably won’t turn their noses up at.

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